If you're being asked to enter your old password despite forgetting it, it's likely because your browser has stored your login information through cookies, keeping you logged in. To reset your password, please follow these steps:
1. Open a new browser window or private browsing mode.
2. Open the password reset link you received in this browser window.
3. Follow the instructions to reset your password. You'll typically be asked to enter the email address associated with your account, and a password reset link will be sent to you.
If you're still having trouble, clear your browser's cookies or try another browser. Once your password is reset, you can log in with your new password. If you need more help, contact our support team.
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