My materials won’t arrive on time for the installation I booked. What are my options?
If the delivery of your materials has been delayed and you need to reschedule your installation, here’s what you can do:
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Contact the tradesperson:
Reach out to the tradesperson directly to discuss rescheduling the job for a later date. Their contact information is available in your booking confirmation. -
Need a different tradesperson?
If the original tradesperson isn’t available for your preferred dates, let us know the new date range when your materials will be ready. We’ll help find another qualified tradesperson for the job. -
No need to cancel your booking:
A delayed delivery doesn’t require cancellation. Rescheduling ensures your job remains prioritised, and you avoid the need to start the process from scratch.
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