Reviews are essential for ensuring quality services on NeedHelp and helping other users choose a reliable tradesperson. By sharing your experience, you contribute to improving the platform and highlighting the most skilled professionals.
📌 Where can you leave a review?
You can rate your tradesperson through several options:
✅ Via the completion email: Once the job is finished, you’ll receive an email with a link to leave your review.
✅ Via your personal account:
- Go to "My Requests" (top right of your screen).
- Select the relevant job.
- Leave your review.
✅ Via the job request itself: Simply return to the original listing and submit your review there.
⭐ How does the review system work ?
Your rating is based on several criteria:
- Overall rating (from 1 ⭐ to 5 ⭐⭐⭐⭐⭐)
- Quality of service
- Punctuality of the tradesperson
- Expertise and professionalism
💡 A detailed comment is always appreciated! It helps other users understand your experience and gives the tradesperson valuable feedback to improve their service.
🔗 Share your review on Trustpilot and Google !
To enhance transparency and trust in our platform, we also provide links to:
-
- Trustpilot, where you can share your overall experience with NeedHelp.
- Google, to leave a review and help others discover our services.
Chaque avis compte et nous aide à améliorer notre service ! 🙌
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