Understand the different performance levels; how do I obtain the bronze, silver or gold performance level?

Being a Jobber with NeedHelp, you have the possibility to obtain one of the 3 “performance levels” depending on your achievements. 

• Bronze level
• Silver level
• Gold level

The better the jobber, the higher the performance level (based on ratings, number of jobs, recurrences, etc). To find out your level as a jobber or another jobber, go to your / their profile. The performance level will be displayed just below the profile photo.

NB: If the jobber has not yet reached bronze level, then no level will be displayed.

How to obtain the bronze level:

• Successfully perform 30 jobs or more;
• Have an average rating greater than or rating equal to 4.5 / 5
• Have a recurrence rate greater than 5%
• Have a cancellation rate of less than 5%

How to obtain the silver level:

• Successfully perform 50 jobs or more;
• Have an average rating greater than or rating equal to 4.7 / 5
• Have a recurrence rate greater than 5%
• Have a cancellation rate of less than 5%

How to obtain the gold level:

• Successfully perform 70 jobs or more;
• Have an average rating greater than or rating equal to 4.8 / 5
• Have a recurrence rate greater than 5%
• Have a cancellation rate of less than 5%