❓ Is adding a profile photo required?
No, as a customer, you are not required to upload a profile photo.
However, we highly recommend doing so to improve your overall experience on the platform.
🤝 Why is it recommended?
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It helps make interactions feel more personal and human
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It makes it easier for the tradesperson to recognise you during appointments
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It encourages better communication and trust
Putting a face to a name can go a long way in building a positive connection.
🕒 How do I add a photo?
It only takes a minute:
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Click the green pencil icon next to your profile image
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📷 Take a photo directly using your device
or -
📁 Upload a photo from your phone or computer
⚠️ Please note
🚫 The following types of photos may be rejected:
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Images that don’t show a real person
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Photos considered inappropriate, offensive, or not suitable for the platform
Please upload a clear, respectful photo that represents you.
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