Some complex jobs require an on-site visit to provide an accurate quote (e.g. full renovations, large-scale flooring or painting work, bathroom construction, etc.).
In these exceptional cases, we can arrange for a tradesperson to visit your location and assess the project in person.
👉 To request this, please contact our customer service team at contact@needhelp.com
🛡️ What about guarantees and insurance?
Our platform offers guarantees and insurance on certain jobs, provided specific conditions are met (such as job type, tradesperson’s status, job value, etc.).
These protections do not automatically apply to all requests.
📄 For full details on what’s covered and the eligibility criteria, please visit our guarantees and insurance page.
⚠️ If you bypass the platform to contact a tradesperson or arrange payment directly, you will not be eligible for these protections. Doing so is also a breach of our Terms of Use.
To benefit from a secure experience and streamlined project management, we highly recommend booking and paying through the platform.
Comments
0 comments
Article is closed for comments.