Why is my phone number not being recognized?

If your phone number is not being recognized on the NeedHelp platform, there could be a few reasons for this:

1. Phone Number Format: Please ensure that you are entering your phone number in the international format corresponding to the country the number is linked to. For example, for a phone number in the United Kingdom, the format should be: +44xxxxxxxxx.
2. Mobile Numbers Only: Please note that we only accept mobile phone numbers on our platform. Landline numbers are not accepted.
3. Active Countries: Phone numbers from countries where we are currently not active are not allowed via the website. Make sure that the country associated with your phone number is one where NeedHelp operates.

If you've checked the format and confirmed that your number meets the requirements mentioned above but are still experiencing issues, please feel free to contact our support team for further assistance.