If the tradesperson is a professional, it is a legal requirement that they issue you with an invoice. However, NeedHelp has an invoicing mandate for tradespeople and automatically creates invoices for them. If you have chosen a 100% online payment, you will find the invoice in the "My Payments" section of your profile under the "Bills" tab. This is only in case a 100% online payment was chosen.
Note, however, that if the tradesperson is a private individual, our platform will not be able to generate an invoice for the total amount. You will only receive an invoice for the service fee.
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