Submit a request
How do I verify my email and phone number?
Who uses NeedHelp?
How do I connect to my account?
How to change my profile picture?
How do I sign up?
What is NeedHelp?
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Applying to jobs
Do I need to be a professional to work with NeedHelp?
Is NeedHelp free to use as a jobber?
How can I be informed about new job offers?
How can I post an offer to a job?
How to exchange contact details with a client?
How can I become a trusted jobber at NeedHelp?
Obtaining more jobs
How can I get more jobs?
Understand the different performance levels; how do I obtain the bronze, silver or gold performance level?
During the job
What if I can no longer do a job?
I cannot access my payment, what to do? (KYC)
Do I get paid if a client cancels last minute?
What if I have the wrong or lost my PayCode?
How do I get paid?
How do the two different payment methods work?