Tradesperson

My account

• How do I verify my email and phone number?
• Who uses NeedHelp?
• How do I connect to my account?
• How to change my profile picture?
• How do I sign up?
• What is NeedHelp?

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Applying to jobs

• Do I need to be a professional to work with NeedHelp?
• Is NeedHelp free to use as a jobber?
• How can I be informed about new job offers?
• How can I post an offer to a job?
• How to exchange contact details with a client?
• How can I become a trusted jobber at NeedHelp?

Obtaining more jobs

• How can I get more jobs?
• Understand the different performance levels; how do I obtain the bronze, silver or gold performance level?

During the job

• What if I can no longer do a job?

My payments

• I cannot access my payment, what to do? (KYC)
• Do I get paid if a client cancels last minute?
• What if I have the wrong or lost my PayCode?
• How do I get paid?
• How do the two different payment methods work?