Team NeedHelp
- Total activity 90
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Activity overview
Latest activity by Team NeedHelp-
Team NeedHelp created an article,
How can I change the tradesperson?
If you have selected and booked a tradesperson but they are not available or able to carry out the assignment, you can select a new tradesperson to carry out the assignment. How do I find a new tra...
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Team NeedHelp created an article,
Why didn't I receive any quotes?
To ensure tradespeople have ample opportunity to respond, we provide an average of 48 hours for each request. If you find yourself without any offers, it could be due to insufficient detail in your...
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Team NeedHelp created an article,
How do I find my requests?
To find your requests, log in and navigate to your first name on the top right of the website. Click on "My requests". You will then be able to see the list of your ongoing job requests with their...
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Team NeedHelp created an article,
How can I estimate my budget?
The budget you provide is purely indicative; tradespeople are best placed to determine the necessary amount for your service. Detail your request to help tradespeople make a quote for you. If you a...
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Team NeedHelp created an article,
What information do I need to add to my job request?
The more precise your job request is, the greater your chances of quickly receiving a relevant quote, while avoiding lengthy exchanges on the platform. Provide as many details as possible so that t...
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Team NeedHelp created an article,
Why is my request not visible?
All the job requests are subject to moderation by our service 7 days a week, and some requests may be refused if they do not comply with our Terms of Use or for services that are not offered on our...
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Team NeedHelp created an article,
How can I change the language displayed on the website?
By default, when you first log in to NeedHelp, the language of your browser is automatically detected and influences the language displayed during your navigation. You'll then be asked to confirm t...
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Team NeedHelp created an article,
How can I change or reset my password?
You are not connected to your account and you have forgotten your password? To reset your password follow the steps listed below: Click on "Login" in the top right-hand corner of the page. Click o...
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Team NeedHelp created an article,
How can I unsubscribe from newsletters?
You no longer want to receive our promotional emails and newsletters? It's very easy to unsubscribe! In your account, click on "My profile" and then on "Modify". Go to the tab "My notifications...
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Team NeedHelp created an article,
Why is my address not accepted?
If your address is not being recognized on our platform, there could be a couple of reasons for this: Website Version and Country Selection: Ensure that you are using the correct version of our web...