Client
Requesting a Job
My account
- I receive emails in a different language
- How can I delete my data?
- I forgot my password and now I am being asked to fill in my old password
- How can I find my confirmation mail?
- How can I modify my profile?
- Why is my phone number not being recognized?
Post a job
- How can I change my budget?
- How do I get quotes from tradespeople?
- How do I notify someone that I refuse the quote?
- Can I negotiate the price with the tradesperson?
- How do I add a desired installation date for the job?
- Why do I need to add a budget?
Choose a tradesperson
- How can I report a tradesperson that doesn't match the profile?
- What is a tradesperson?
- How are tradespeople verified?
- How can I see the skills of a tradesperson?
- How do tradesperson badges work?
- What is the IKEA badge?
Communication / Exchanges
- How do I contact a tradesperson?
- How can I add more details to my request?
- I can't find a message I've received
- Why are my messages being refused?
- How do I get the tradesperson's contact details?
- Can the tradesperson come to my home to make a quote?
Payment
- The tradesperson asks for more money than agreed upon
- Can I change my payment method after I have already made the payment?
- Can I use multiple vouchers codes on one payment?
- How do I confirm my choice of tradesperson?
- What are the payment methods?
- Why is my account debited before the job is executed?