Client
Requesting a Job
My account
- What is NeedHelp?
- I forgot my password and now I am being asked to fill in my old password
- How can I find my confirmation mail?
- Do I have to add my photo?
- How can I modify my profile?
- Why is my address not accepted?
Post a job
- I have a project, how do I get started?
- What sort of jobs are proposed on NeedHelp?
- How do I post a job?
- What information do I need to add to my job request?
- How do I find my requests?
- How can I add photos to my request?
Choose a tradesperson
- What should I do if my materials are delayed for an installation?
- What is a tradesperson?
- Should I choose a professional or a private individual?
- ✅ How do tradespeople get verified on our platform?
- How can I see the skills of a tradesperson?
- 🧰 How do tradesperson badges work?
Communication / Exchanges
- Which tradespeople are notified about my job request? 📣🔧
- How do I use the attachment feature in the messaging system?
- How do I access my messages?
- How do I contact a tradesperson?
- I can't find a message I've received
- How do I get the contact information of the tradesperson?
Payment
- How do I confirm my choice of tradesperson?
- What are the different payment methods?
- Can I make a deposit?
- Can I use multiple vouchers codes on one payment?
- Can I change my payment method after I have already made the payment?
- Why is my account debited before the job is executed?