Team NeedHelp
- Total activity 27
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Activity overview
Latest activity by Team NeedHelp-
Team NeedHelp created an article,
How do I get quotes from tradespeople?
To ensure that you receive accurate quotes quickly from tradespeople in your area, it is important that you provide full details when you post your request. This includes a detailed description of ...
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Team NeedHelp created an article,
How do I notify someone that I refuse the quote?
When you have received quotes that don’t align with your needs, you can inform the tradesperson that you won’t accept their offer by deleting the quote. Go to the quote you wish to remove, and clic...
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Team NeedHelp created an article,
Can I negotiate the price with the tradesperson?
Yes, you can negotiate the price with the tradesperson via the chat on the job request. However, remember that the final agreed price must be updated on the platform to ensure that the job is cover...
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Team NeedHelp created an article,
How do I add a desired installation date for the job?
When creating your job request, you are asked to provide an indicative date for executing the job. Note that this doesn't guarantee a tradesperson is available on your requested installation date. ...
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Team NeedHelp created an article,
Why do I need to add a budget?
Placing a budget with your request has several crucial purposes. Firstly, it provides tradespeople with valuable insight into your expectations regarding the cost of the job. This helps them assess...
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Team NeedHelp created an article,
Do I have to pay anything if I publish a request on NeedHelp?
No, posting a request on NeedHelp is free, without any obligations. You can submit your request without paying any charges. Fees and commitments are only applicable once you have successfully bo...
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Team NeedHelp created an article,
I receive emails in a different language
To change the language in which you receive emails, please contact our customer service. Currently, emails can be sent out in the following languages: French English Dutch Italian German Our team...
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Team NeedHelp created an article,
How can I delete my data?
To delete your information in line with European GDPR rules, please follow these steps: Send an email to support@needhelp.zendesk.com requesting the deletion of your data. Also add a copy of your ...
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Team NeedHelp created an article,
I forgot my password and now I am being asked to fill in my old password
If you're being asked to enter your old password despite forgetting it, it's likely because your browser has stored your login information through cookies, keeping you logged in. To reset your pass...