How can I cancel a job request?

To delete a job request you have posted, follow the steps listed below: 

• Log into your NeedHelp account
• Go to the dropdown menu at the top right-hand corner, click on "My Requests" and select the job request you would like to delete or edit
• Click on "Manage my job" and click on "Cancel my request"
• Select the reason and add some extra information

If you have not yet booked a tradesperson, your request will be deleted immediately.

If you have already chosen a tradesperson, your cancellation request will be sent to our customer support team so they can assist you further.

Do not hesitate to contact us if you would like any help or advice from us before cancelling your job request, we are here for that too!