Team NeedHelp
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Activity overview
Latest activity by Team NeedHelp-
Team NeedHelp created an article,
Everything you need to know about NeedHelp reviews
Reviews are an essential part of NeedHelp. They help customers choose reliable tradespeople and allow tradespeople to showcase their expertise. Here’s everything you need to know about how reviews ...
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Team NeedHelp created an article,
How to receive the PayCode after finishing a job
To receive a PayCode, the following conditions must be met: The job must be fully completed. The customer must have chosen 100% online payment during the booking. What is the purpose of the PayCo...
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Team NeedHelp created an article,
What should I do if my materials are delayed for an installation?
My materials won’t arrive on time for the installation I booked. What are my options? If the delivery of your materials has been delayed and you need to reschedule your installation, here’s what yo...
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Team NeedHelp created an article,
How can I transfer the money from the wallet to my bank account?
To make a transfer, go to the ‘My payments’ page and click on the button "Ask for your bank transfer". Check that your account number is correct, then click on Confirm. An e-mail containing a verif...
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Team NeedHelp created an article,
How do I access my messages?
From the menu, click on the [Messages] icon to find all your conversations. There are filters and a search bar to help you find your messages more easily.
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Team NeedHelp created an article,
As a cross-border worker, can I work with NeedHelp in both countries?
You can complete a mission via NeedHelp in the country of your choice. However, to withdraw the funds from your NeedHelp wallet, you must meet the following condition: transfers need to be made to ...
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Team NeedHelp created an article,
Why don't I see the offers on my job post?
If you don’t see offers on your job post, and you are sure that you have received some already, there could be a few reasons: Moderation process: All quotes are reviewed by our moderation team to ...
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Team NeedHelp created an article,
What should I do if the tradesperson damages my property?
If a tradesperson has caused damage to your property or the job, we offer both insurance coverage and a commercial guarantee to assist you. Our commercial guarantee covers the cost of having the jo...
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Team NeedHelp created an article,
My invoice is incorrect, what should I do?
We understand it can be alarming if your invoice doesn’t look correct. We want to help! If the invoice provided by the tradesperson doesn’t match the reality, reach out to the tradesperson directly...
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Team NeedHelp created an article,
Where can I download a receipt for the money I have earned through Needhelp?
You can find an overview of the amounts earned per year for 100% online payments. Click on your name on the top-right of the page and select “My payments”. Go to the tab “My revenue” and...