Team NeedHelp
- Total activity 48
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Activity overview
Latest activity by Team NeedHelp-
Team NeedHelp created an article,
What is a direct payment?
A direct payment means that the customer has already paid the NeedHelp service fees via our platform. However, the payment for your work as a tradesperson has not yet been made.How does it work?Onc...
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Team NeedHelp created an article,
Which tradespeople are notified about my job request? 📣🔧
When you create a job request, you’ll be asked to select the type of service you need and where the job needs to take place. This helps us, and our system, understand what your project involves and...
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Team NeedHelp created an article,
I have a project, how do I get started?
With NeedHelp, finding a qualified tradesperson is easy and only takes a few steps: Post a request 📍Go to the homepage and select the category that matches your project:➡️ Furniture & decoration,...
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Team NeedHelp created an article,
Everything you need to know about NeedHelp reviews
Reviews are an essential part of NeedHelp. They help customers choose reliable tradespeople and allow tradespeople to showcase their expertise. Here’s everything you need to know about how reviews ...
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Team NeedHelp created an article,
How to receive the PayCode after finishing a job
To receive a PayCode, the following conditions must be met: The job must be fully completed. The customer must have chosen 100% online payment during the booking. What is the purpose of the PayCo...
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Team NeedHelp created an article,
What should I do if my materials are delayed for an installation?
My materials won’t arrive on time for the installation I booked. What are my options? If the delivery of your materials has been delayed and you need to reschedule your installation, here’s what yo...
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Team NeedHelp created an article,
How can I transfer the money from the wallet to my bank account?
To make a transfer, go to the ‘My payments’ page and click on the button "Ask for your bank transfer". Check that your IBAN is correct, then click on Confirm. An e-mail containing a verification co...
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Team NeedHelp created an article,
How do I use the attachment feature in the messaging system?
The attachment feature is only available once the job has been assigned. Only PNG and JPG image files can be sent via the messaging system, and the maximum file size allowed is 7 MB.
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Team NeedHelp created an article,
How do I access my messages?
From the menu, click on the [Messages] 💬 icon to find all your conversations. There are filters and a search bar to help you find your messages more easily.
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Team NeedHelp created an article,
As a cross-border worker, can I work with NeedHelp in both countries?
You can complete a mission via NeedHelp in the country of your choice. However, to withdraw the funds from your NeedHelp wallet, you must meet the following condition: transfers need to be made to ...