Team NeedHelp
- Total activity 48
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 23
Articles
Recent activity by Team NeedHelp Sort by recent activity-
What is a direct payment?
A direct payment means that the customer has already paid the NeedHelp service fees via our platform. However, the payment for your work as a tradesperson has not yet been made.How does it work?Onc...
-
Which tradespeople are notified about my job request? 📣🔧
When you create a job request, you’ll be asked to select the type of service you need and where the job needs to take place. This helps us, and our system, understand what your project involves and...
-
I have a project, how do I get started?
With NeedHelp, finding a qualified tradesperson is easy and only takes a few steps: Post a request 📍Go to the homepage and select the category that matches your project:➡️ Furniture & decoration,...
-
Everything you need to know about NeedHelp reviews
Reviews are an essential part of NeedHelp. They help customers choose reliable tradespeople and allow tradespeople to showcase their expertise. Here’s everything you need to know about how reviews ...
-
How to receive the PayCode after finishing a job
To receive a PayCode, the following conditions must be met: The job must be fully completed. The customer must have chosen 100% online payment during the booking. What is the purpose of the PayCo...
-
What should I do if my materials are delayed for an installation?
My materials won’t arrive on time for the installation I booked. What are my options? If the delivery of your materials has been delayed and you need to reschedule your installation, here’s what yo...
-
How can I transfer the money from the wallet to my bank account?
To make a transfer, go to the ‘My payments’ page and click on the button "Ask for your bank transfer". Check that your IBAN is correct, then click on Confirm. An e-mail containing a verification co...
-
How do I use the attachment feature in the messaging system?
The attachment feature is only available once the job has been assigned. Only PNG and JPG image files can be sent via the messaging system, and the maximum file size allowed is 7 MB.
-
How do I access my messages?
From the menu, click on the [Messages] 💬 icon to find all your conversations. There are filters and a search bar to help you find your messages more easily.
-
What should I do if the tradesperson damages my property?
If a tradesperson has caused damage to your property or the job, we offer both insurance coverage and a commercial guarantee to assist you. Our commercial guarantee covers the cost of having the jo...