I cannot confirm the 3DSecure authentication?

If you cannot confirm the 3DSecure authentication, this can be due to several reasons:

• The 3DSecure options have not been activated at the bank (mobile phone number, digital key, secret password, etc.)
• Your bank does not have your mobile phone number, so logically you do not receive the SMS
• Your bank expects a confirmation by digital key and you have to do it directly from your banking app
• It is a problem with the validation interface of your bank

In all these cases, we cannot replace your bank and you must contact them for assistance.